#364 – Chris Voss: FBI Hostage Negotiator

Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It. Please support this podcast by checking out our sponsors:
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EPISODE LINKS:
Chris’s Instagram: https://instagram.com/thefbinegotiator
Chris’s Twitter: https://twitter.com/fbinegotiator
Chris’s Website: https://blackswanltd.com
Chris’s Masterclass: https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation
Never Split the Difference (book): https://amzn.to/3J5scNC

PODCAST INFO:
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– Medium: https://medium.com/@lexfridman

OUTLINE:
Here’s the timestamps for the episode. On some podcast players you should be able to click the timestamp to jump to that time.
(00:00) – Introduction
(06:31) – Negotiation
(12:21) – Reason vs Emotion
(27:17) – How to listen
(36:06) – Negotiation with terrorists
(38:14) – Brittney Griner
(39:53) – Putin and Zelenskyy
(47:13) – Donald Trump
(54:23) – When to walk away
(58:37) – Israel and Palestine
(1:06:16) – Al-Qaeda
(1:11:46) – Three voices of negotiation
(1:20:11) – Strategic umbrage
(1:23:18) – Mirroring
(1:26:29) – Labeling
(1:33:55) – Exhaustion
(1:36:09) – The word “fair”
(1:39:06) – Closing the deal
(1:41:03) – Manipulation and lying
(1:42:58) – Conversation vs Negotiation
(1:54:17) – The 7-38-55 Rule
(1:58:16) – Chatbots
(2:07:39) – War
(2:09:10) – Advice for young people

Brian Satis

Brian is WhatPod's Technology Editor. San Jose resident and veteran of the first Silicon Valley tech boom, Brian is founder of Duotone Game Studio and a contributing writer for Synthetic Dimensions, Podzone and Tech News Monthly.Got a podcast to suggest ? Contact Brian (brian.satis@whatpod.com.au)